Alphatect, Inc. follows a very strict and simple policy concerning information sharing and third parties. We do not share any customer information, with any outside parties, for any reason.
Information Collected and Contacting Customers
This website utilizes a shopping cart and online order form, allowing for customers to purchase products online. Contact information collected includes customer name, company (optional), address, phone number, and email address. This information is used only in order to facilitate delivery of products, and infrequently, to contact the customer in the following scenarios: to obtain additional information needed to process an order, to alert the customer of order status or delays with shipping an order, to procure payment on a past due balance, or to reply to a customer's inquiry. Upon placing an order, customers will receive an Order Confirmation email and a Shipping Confirmation email containing package tracking information.
This website also utilizes an optional Customer Accounts section, which retains customer contact information and past order details, and is accessed by customers through the use of a password. Contact information collected includes customer name, company (optional), address, phone number, and email address. We do not use this information for any purpose. The Customer Accounts section is provided solely as a convenience to customers.
We do not contact customers with unsolicited advertising by email, phone, text message, or any other medium.
Links to Other Websites
This website contains links to other websites, either for reference purposes, or for the convenience of those using our website. Alphatect, Inc. is not responsible for the privacy practices or content of other websites.
We respect your privacy regarding order shipping and packaging. Orders are shipped and packaged discretely, in plain packaging, containing only a shipping label: consisting of the customer's name and address and our return name (Alphatect, Inc.) and address.