Background and Philosophy

Established in 2000, Drug Test Success offers a variety of drug and alcohol testing products for home and professional use. All diagnostic products we stock are FDA approved, with complete specifications and performance characteristics provided on our website.

We take the privacy of our customers very seriously, following a very strict privacy policy. We do not sell, rent, or buy personal customer information. We do not participate in mailing lists of any kind, nor do we allow advertising on our website. We do not contact customers with unsolicited advertising by email, telephone, text message, mail, or any other medium. No junk mail and no junk email.

Our goal is to provide the fastest order processing and shipping to our customers. Our daily shipping cutoff time is 3:00 PM Eastern Time. Most orders placed before that time will ship the same day. Free shipping is available for all orders over $25. For time-critical orders, we guarantee on-time delivery for express delivery methods. All of the major shipping carriers guarantee on-time express delivery. So why wouldn't we?

Orders are shipped and packaged discretely, in plain packaging, containing only a shipping label: consisting of the customer's name and address and our return name (Alphatect, Inc.) and address.

Hours of Operation

  • Business Hours:
    Monday to Friday: 9 AM to 5 PM Eastern Time; Saturday: 9 AM to 2 PM Eastern Time
  • Shipping Cutoff Times:
    Monday to Friday: 3 PM Eastern Time; Saturday: 11 AM Eastern Time

Contact Information

  • E-mail for Sales:
    For general product questions, quotes, ordering, and other pre-sale matters: sales@drugtestsuccess.com
  • E-mail for Support:
    For order status, billing, accounting, and other post-sale matters: support@drugtestsuccess.com
  • E-mail for Help:
    For technical product-related questions: help@drugtestsuccess.com
  • E-mail for Webmaster:
    For website, company, and advertising matters: webmaster@drugtestsuccess.com
  • Toll-Free in United States:
    (800) 224-7998
  • International:
    (321) 773-1636
  • Mailing Address:
    Alphatect, Inc.; 274 E Eau Gallie Blvd Suite 350; Indian Harbour Beach, FL 32937