Customer Support Categories
- Ordering Support:
Ordering information, including payment methods accepted, ordering instructions, and requesting a quote.
- Shipping Support:
Details concerning shipping of orders, our philosophy on shipping, guaranteed delivery dates, estimated delivery dates, free shipping, details on different shipping methods, and order packaging.
- International Support:
Ordering and shipping information for international customers.
- Terms and Conditions:
Merchandise return and exchange policy, terms for shipping guaranteed delivery dates.
- E-mail for Sales:
- For general product questions, quotes, ordering, and other pre-sale matters: email@example.com
- E-mail for Support:
- For order status, billing, accounting, and other post-sale matters: firstname.lastname@example.org
- E-mail for Help:
- For technical product-related questions: email@example.com
- E-mail for Webmaster:
- For website, company, and advertising matters: firstname.lastname@example.org
- Toll-Free in United States:
- (800) 224-7998
- (321) 773-1636