Customer Support and Contact Information

Customer Support Categories

  • Ordering Support
    Instructions for placing an order, payment methods accepted, shipping cutoff times.
  • Shipping Support
    Shipping methods, shipping costs, explanation of Guaranteed Delivery Dates and Shipping Schedule.
  • Return Policy
    Instructions and requirements for returning merchandise.
  • International
    International ordering and shipping support.
  • Privacy Policy
    Our complete Privacy Policy.

Hours of Operation

  • Business Hours: 
    Monday to Friday - 9 AM to 5 PM Eastern Time; Saturday - 9 AM to 2 PM Eastern Time
  • Shipping Cutoff Times: 
    Monday to Friday - 3 PM Eastern Time; Saturday - 12 PM Eastern Time

Contact: Email

Contact: Telephone and Fax

  • Toll-Free: 
    (800) 224-7998
  • Local and International: 
    (321) 773-1636
  • Fax Number: 
    (321) 281-9907

Contact: Mailing Address

  • Alphatect, Inc.; 274 E Eau Gallie Blvd Suite 350; Indian Harbour Beach, FL 32937